Help
Frequently Asked Questions
QuestionAnswer
How do I recover/change my password? To recover your password, browse to your school's login page and click the link Forgot Password? Provide your username, and a new, reset password will be emailed to the e-mail address associated with your username. To change your password, login to your school's domain (URL), click on your name at the top right of the window, and select Personal Information. Click the Change Password sub-menu, type in your new password, and click Save Changes.
How do I create a new course? After logging in to BrainHoney, select the Teach a Course link at the top of the Teacher and Administrator home page. To create a new course from scratch, select New Course. Depending on the configuration of your domain, you may then be asked to choose state standards to import. Simply select a grade and click Continue. You will then enter the details about your Course: the Title, Description, Term, and Schedule. You can choose between a traditional enrollment period, in which you select the start and end dates, or a continuous enrollment, in which a student has the given time peroid to complete the course, no matter when he or she begins the course. The next page allows you to input the course structure which best meets your school's structure. After that, you will edit the grading system for your course. Finally, you will be asked to Review and/or Submit the preferences for your course. You can go back and change your specifications at any time. For more information, please see Teach A Course Wizard.
How do I enroll a student in my course? You need domain Administration privileges to enroll a user in a course. Search for the course the student is to be enrolled in, click the "Enroll User" button, search for the student to be enrolled, and assign that user the predefined role of "Student." In addition, you'll want to assign an enrollment status for the user and make any necessary changes to the Start and End dates. For more information please see Enroll a User in a Course. If your school has an external SIS server, you will want to integrate it with BrainHoney to correlate enrollments.
What is the difference between a course and a group?A course is essentially a digital classroom; it contains all the resources and materials needed for students to learn and be tested on a certain subject. Groups can be used to organize classes into sub-groupings or other categories as needed. Groups can function as an approach to set up as a means to seperate students into groupings for collaborative assignments, discussion boards and special needs purposes.
What is the difference between the copying options Copy, Derivative, and DerivativeCopy? A course COPY has no linking (it will not receive updates from the course which it's being copied from). A copied course is simply another instance of the original course. A course DERIVATIVE has linking. It's a child of a master course. Whenever changes are made to the master course, the children will get those same changes. A course DERIVATIVE COPY is the most complex. It derives a new virtual course from the source's course master and then copies any changes from the source course to the new virtual course. Derivative copy courses are doubly linked in that they will receive changes from the source course and the source course's master. This is an ideal option for teachers who want to create a new course each semester in order to create changes specific to that semester, while leaving the old course intact for archival purposes without creating an excessively deep course chain. For more information please refer to Derivative Courses in the BrainHoney DLAP API Guide.
Do I need to add every student individually to a course?No. If you have a tab-delimited file of information about each student/enrollment, you can batch import these enrollments. From the Administration home page, click the Batch Import Enrollments link, select the Type "Enrollment," and select the file from your harddrive. For more information please see Batch Importing Enrollments.
Can I change my domain colors and backgrounds?Domain-wide changes can be made to the User Interface. You must have Administration privileges to make these changes. For more information, please see Customizing the User Interface.
What do I do when the semester is over?At the end of the semester, teachers have the ability to report a final grade. Final grades should be reported once all assignments have been turned in and grading has been completed. This allows students to see their overall result in the course, and will publish grades to each student's transcript. In addition, these grades can be used by an external SIS server or for report cards. For more information, please see Final Grades.
What system/browser requirements do I need in order to access BrainHoney online? Because BrainHoney.com is run entirely on the web, no specific operating system is necessary for your computer. The following web browsers are officially supported for BrainHoney use:
  • Internet Explorer 7, 8, 9, 10, 11
  • Mozilla Firefox (all versions)
  • Google Chrome (all versions)
  • Safari (all versions)
What is the size limit when uploading files to BrainHoney?
  • 1 MB - Wiki page submissions.
  • 25 MB - Announcements; forum, blog, or journal posts; assignment submissions; grader feedback; student- or teacher-attached files or media.
  • 250 MB - Author-generated course content files.
  • 2 GB - Course import packages.
Is BrainHoney 508 compliant?Not completely, but we are working toward that goal. No time frame has been announced for a release with full 508 compliance.
Can I access BrainHoney from my phone? Yes, mobile devices with Internet support can access BrainHoney by logging into your school's domain (URL) from the device's web browser. Some features may not be available. For domains setup with Single Sign-on (SSO), users have the option of setting a mobile password from the Personal Information screen.
Mixed content errorLate 2013, popular browsers such as Firefox and Chrome changed the way they handle insecure (http) content on secure (https) sites. Prior to the change, browsers would allow all insecure content by default. However, a change was made in both browsers to force them to block insecure content on secure sites. This has become an issue because Brainhoney is an https site and a lot of the content available to teachers and students is delivered over http, causing the browser to block that content. There are three workarounds available for this issue: 1. Allow the insecure content manually by clicking the gray sheild that appears in the browser's url bar. 2. Host the content on Brainhoney 3. Deliver the content over https.